Member Care: Live Voice

Our MAX Member Care Center team is here to assist members with their questions.  Whether it’s making a payment, finding an agent, or inquiring about a policy, our team is here for MAX members.  Moreover, we answer the phone with a live voice and a smile.  Don’t take our word for it.  Check out the testimonials below from members:

“All of my phone calls are always answered, by person. I love that you don't have an automated answering service. Any questions or problems that I have had are resolved quickly. Working with MAX MutualAid [eXchange] has [been] easy and pleasant.”

-Customer since 2016

 

“It is so refreshing to make a phone call to MAX. I am always met with the voice of a friendly, courteous and professional person. Unlike other insurance companies that I dread to call, with MAX I feel welcomed and valued. Thanks for being this kind of presence in my world!”

-Marlene W., customer since 2017

 

“I appreciate that there is always a REAL person on the other end of the phone and my questions are answered thoroughly.”

-Customer since 2016

 

“Quality customer service and always a "real person" contact. Every person who answers the phone is knowledgeable and able to answer any question.”

-Alisa P., customer since 2017

 

Are you ready to become a MAX member?  Call us today at 877-971-6300. We would be happy to help you and answer your call with a friendly, live voice.