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Claims Center

Claims Center

Emergency Claims Reporting is available after business hours by calling toll free 877-971-6300. Whether your claim is big or small, our goal is to restore wholeness.


Go Paperless

Would you like to stop receiving your policy in the mail? Go paperless and more by creating an account in the MAX Member Care Center. Opt in for electronic policy access.

Online Payments

Online Payments

MAX members can make payments for MutualAid eXchange policies online with a credit card, debit card or via electronic check. Create an account and pay online.

About Us

What is MAX?

Insurance The Way It Should Be! Here’s how we do it: MAX offers a full range of competitively priced auto, homeowners, farm, business, church, life and related forms of insurance in most U.S. states through MutualAid eXchange or MAX Insurance Agency, Inc. We strive to have our customer service top caliber and our claims service prompt and fair....

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Welcome to Mutual Aid Ministries – the Heart of MAX

Welcome to Mutual Aid Ministries – the Heart of MAX

From humble beginnings serving faith communities, MutualAid eXchange ("MAX") has chosen to be more than just an insurance company. We created Mutual Aid Ministries ("MAM") to help bring wholeness to people facing extreme financial hardship. A portion of the revenues we earn from selling insurance is donated to Mutual Aid Ministries....

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Demotech Rating

MAX is A Rated

Demotech, the independent financial rating agency, has assigned a Financial Stability Rating® of A, Exceptional to MutualAid eXchange. Financial Stability Ratings® (FSRs) are a leading indicator of an insurer’s financial stability.

B Corp Logo

Our B Corp Certification

MutualAid eXchange (“MAX”) was named a Certified B Corporation because of its commitment to fair, faithful and socially responsible business practices. “We believe that business can be profitable and still help others,”

Best for the World Workers

MutualAid eXchange (“MAX”) was recognized by the independent nonprofit B Lab and B the Change Media for creating positive overall impact in the communities it serves and for its strong relationships with its workers.