Careers & Benefits

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Job Posting:  Remote Inside Property & Casualty Claims Adjuster

Are you ready to make a difference in your career? MAX offers more than just insurance products. MAX incorporates our Fair, Faithful, and Socially Responsible core values to the insurance world to help members preserve and restore their lives and property.  We call this Insurance the Way it Should Be!  If you are an insurance professional that shares our vision, we are looking for you!

MAX is seeking to add an Inside Property & Casualty adjuster to our Claims Department.  This position holds an important role in providing WOW service and support to our insureds, agents and vendors.

Position Specific Responsibilities

• Complete thorough investigations and document facts on property and casualty claims
• Work with our policyholders to ensure claims are resolved in a timely, prompt, fair and courteous way
• Evaluate, negotiate, reserve, and settle claims within authority levels and per department requirements and policyholder expectations
• Review policy forms and explain coverage to policyholders and third parties
• Monitor vendors, independent adjusters, and attorneys to ensure service quality
• Ability to review property damage estimates for accuracy
• Process large volume of claims during busy times within a collaborative team environment
• Work directly with attorneys and management in defense of lawsuits
• Research and maintain accurate claims handling practices per state guidelines
• Work within a team environment to continually improve processes and efficiencies to meet department and company goals
• Perform other duties as directed

Skill Requirements

• 3+ years of claims adjusting experience
• Associates degree; Bachelor’s degree preferred
• Home State Adjuster’s License (if required) valid and in good standing
• Excellent communication skills, both written and verbal
• Bilingual (Spanish) a plus
• Strong analytical skills to make sound decisions with documentation
• Ability to work independently as well as a member of a cohesive team
• Proficient in communication, relationship building, analytical thinking, customer focus, accountability and quality of work product
• Ability to maintain quality work product and professionalism, especially during times of high claims volume
• Good organizational skills to manage workload effectively
• Excellent negotiation and analytical skills for use with policyholders and legal representatives
• Excellent customer service and time management skills
• Ability to empathize with people during difficult times
• Knowledge of Homeowners and Farmowners policies and claims procedures
• Computer proficiency with Microsoft Office Programs, including Outlook, Excel and Word
• Xactimate knowledge preferred

Rewards

• Remote position
• Being part of a team that makes a difference through a unique insurance program
• Competitive salary
• Generous employee benefit package
• Vacation, personal, and volunteer days

To learn more about MAX and those we serve, see www.maxinsurance.com.  Resumes may be forwarded to adminhr@maxinsurance.com.